Vinted Shoppers Voice Displeasure About Size Changes

Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.

The second-hand shopping app has revised its sizing categories for female and kids' apparel failing to inform all shoppers about the modification.

Digital Channels Reaction

Many shoppers and sellers are expressing on platforms saying Vinted listings now show a modified sizing category than originally posted because of the remapping.

The platform stated the new system was more in line with similar services.

They have suggested members to review their products and update the measurements by hand if necessary, resulting in member annoyance.

Measurement Approach Updates

Before the change, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.

The revised method features a letter and a range like S/UK 8-10.

In some cases, the measurements have been reclassified - for example a size L was previously a 12 but is now a UK 16-18.

User Stories

A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," as the platform currently indicates.

Another user, based in Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as size 20–22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.

Necessary Adjustments

Charlotte Lunn, from Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".

"This situation is especially annoying, since I have chronic health issues and platform income has been essential following partial earnings loss," she stated.

Marketplace Information

The app has more than 100 million members, including 18 million in the UK.

It has become a favored option versus similar marketplaces including eBay and Depop.

This is not the initial instance where an unanticipated change within the service has received backlash: last year, the service retracted a modification regarding delivery choices due to shopper criticism.